I take GenAI from first prototype to governed, production-grade systems for banks, insurers and educators.
FWD Insurance Hong Kong
HSBC
Up Grade Intelligent Technology, UpgradeHK
Rainbow Group family officeEnterprise delivery across insurance, banking, education and the public sector. Every line here is a system in production, not a slide.
Delivered a compliance-grade AI insurance solution with OCR accuracy above 90%. Raised RAG answer accuracy from 65% to 85%. Ran sprint planning, vendor tech leadership and UAT design, with executive-level presentations.
Onboarded 10+ marketing technologies for 18 local teams, launched 5 MarTech proofs of concept across research, efficiency and video GenAI, and built custom AI image generation in the WorkAI Playground.
Secured and delivered an enterprise AI solution worth over $100k. Shipped multilingual ASR and OCR for education platforms serving 5,000+ students; platforms scaled past 100,000 users.
Awarded a HKD 100k CCMF grant to build Viralizard for content creators. Delivered custom AI solutions for government bodies and multinational corporates.
Designed and delivered executive AI enablement across investment and shipping operations: foundation programmes through to a meeting-intelligence system with verified knowledge graphs.
Victoria Harbour, Hong Kong. CC0, Wilfredor.
90%+
OCR accuracy on production insurance documents
85%
RAG answer accuracy after retrieval overhaul
5,000+
Students served by multilingual ASR transcription
100K+
Users across web and digital platforms I scaled
Three delivery lanes, one standard: systems that hold up to regulation, scale and real users.
Language
Regulatory-approved GenAI prototypes for HSBC and FWD with guardrails, audit logs and data residency. Reusable components and workflows keep MLOps standards: CI/CD, monitoring and drift detection, so prototypes graduate to production with clear ROI.
Vision
Handwriting and worksheet recognition for tutorial centres. Financial and receipt OCR with document classification, field-level confidence and structured output into RPA and ETL.
90%accuracy in production
Speech
Cantonese-English code-switching transcription with diarization and PII redaction. An internal engine now powers company chatbots in three languages.
3languages, one engine
Business and technology executive with years of AI-driven delivery across multinationals, startups and the government ecosystem.
I work as the strategic bridge between senior leadership and technology vendors, fluent in both Cantonese and English, based in Hong Kong. Before consulting, I built businesses from age 16: UK web development first, then a Cyberport-funded AI SaaS as Chief Business Officer of Lizard Digital Solutions.
A 2026 graduate of City University of Hong Kong in BBA Global Business Systems Management, I now split my time between independent AI consulting and leading AI at UpgradeHK.
City University of Hong Kong
BBA, Global Business Systems Management. GPA 3.47 of 4.3. CityU Tiger, top 10% of the College of Business. IS Smart Business Scholarship, Silver Award.
Lancaster University UK, Queens University Canada
Exchange programmes during the BBA degree.
Cyberport Creative Micro Fund
Fintech Olympiad
Selected earlier honours
Victoria Harbour, Hong Kong. CC0, Wilfredor.